Q: How can I pay for my order?
A: We offer multiple convenient payment methods, including T/T (Telegraphic Transfer), L/C (Letter of Credit), D/P (Documents against Payment), D/A (Documents against Acceptance), MoneyGram, Credit Card, PayPal, Western Union, and Escrow. For orders shipped from overseas warehouses, local currency payment is also supported. You can select your preferred payment method through platforms or contact customer service for specific operation guidance.
Q: How are shipping fees calculated?
A: If you pick up the goods from an overseas warehouse, there is no shipping fee. For other delivery methods (such as shipping
from China to the destination), the shipping fee will be calculated based on the destination country.
Q: What is YingHe's warranty policy?
A: YingHe provides a 1-year warranty period . During this period, warranty services will be provided in accordance with relevant
terms.
Q: How to install and operate the machine?
A: Professional technicians will provide detailed guidance and support for the installation and operation of the machine to ensure
that you can successfully complete the installation and operation.
Q: How will my goods be delivered to me?
A: With over 140 overseas warehouses, we offer convenient delivery methods: you can pick up the goods directly from the local overseas warehouse, or we can ship them from China to the destination. The extensive overseas warehouse network ensures more efficient delivery.